Helpdesk Senior Representative

About the role

By hiring the best people and helping them grow professionally and personally, we ensure a bright future for NTT DATA and those who work here. NTT DATA, Inc. currently seeks a “Help Desk Associate ” to join our team in “Noida”.

What you'll do

• Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes
• Record, Update, and Escalate Support issues to the next level promptly
• Support all IT onboarding activities for end-users
• Work with our internal IT Teams on system testing, integration, and maintenance
• Engage in discovering new IT business tools to support our business users and our internal IT Team

What you need

• Troubleshooting
• ITIL
• Hardware
• iOS
• Android
• Any graduate