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Helpdesk Senior Representative

NTT DATA Services·Bengaluru

Pay not statedMid levelFull-timeHybrid
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About the role

Live dashboard monitoring, reporting & workflow allocation Trending and in-depth anlysis on service delivery components Acts as coach & an escalation point for less experienced colleagues Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems using processes & instructions

What you need

  • Troubleshooting
  • MS Office
  • Any graduate

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