highlisted

Helpdesk Support

Bahwan CyberTek·Mumbai

Pay not stated1–3 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Provide technical assistance and support related to computer systems, hardware, or software. Responds to queries either phone or email or in person, run diagnostic programs, isolate problem, and determine and implement solution. Write training manuals, train users, maintain reports etc. Route problems to next level support.

What you'll do

  • Provide technical assistance and support related to computer systems, hardware, or software
  • Write training manuals, train users, maintain reports etc

What you need

  • 1–3 yrs of experience
  • Hardware
  • ITIL
  • Troubleshooting
  • CSS
  • Any graduate

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