Hiring Customer Service Associate

About the role

As a Customer Service Associate, you will serve as the first point of contact for our customers, addressing inquiries and resolving issues efficiently. Your day-to-day responsibilities will include managing customer requests via phone and email, maintaining accurate records, and ensuring a high level of customer satisfaction.

What you'll do

• Responding to customer inquiries via phone and email
• Resolving customer issues and complaints
• Maintaining accurate customer records
• Collaborating with team members to improve service quality

What you need

• 1–3 yrs of experience
• Customer service
• CRM
• Communication
• Any graduate