Hiring Customer Support Executives

About the role

Participation in providing training to customers as required

What you'll do

• Provide support to customer programming staff in all products and perform troubleshoot on all field inquiries
• Monitor all assign cases for customer support and update all activities on company tracking system
• Analyze customer issues and develop necessary actions and ensure optimal levels of customer satisfaction to provide appropriate support for same
• Administer all resources and ensure delivery of product fixes within timeframe
• Manage all customer issues and if required escalate it to required departments

What you need

• Customer service
• Communication
• Any graduate