Hiring For L1 & L2 Deskside Support Technician

PradeepIT Consulting Services·Bengaluru

₹2 L–₹6 L a year2–6 yrsFull-time

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About the role

The Desktop Support Technician is responsible for receiving, tracking, documenting, resolving, or escalating all internal or external customer-identified application and hardware issues The Desktop Support Technician is responsible for receiving, tracking, documenting, resolving, or escalating all internal or external customer-identified application and hardware issues

What you'll do

Support for Installation of Windows OS, MacOS, iOS, Linux, and Ubuntu
SMT, CMDB and EDMT tools update on regular basis with required data quality on all IT-Assets
Coordinate on the required repair with OEM / Suppliers / Vendors: HP, Lenovo, Microsoft, Toshiba, Fujitsu, Lexmark, Etc
Hands-on Support on deployed Hardware for Bosch projects as per BD specifications
Virus scanning (Cameras/CD/DVD/USB Devices etc.,)