Hostess

About the role

Welcome and greet guests with warmth and professionalism, ensuring a positive first impression. Uphold hygiene, safety, and sustainability practices in line with hotel policies.

What you'll do

• Manage reservations and seating arrangements to optimize guest satisfaction and outlet efficiency
• Engage with guests to personalize experiences, answer inquiries, and provide recommendations
• Handle guest concerns promptly and professionally to maintain loyalty and satisfaction
• Coordinate with service and culinary teams to ensure smooth guest flow and timely service
• Maintain cleanliness and organization of the reception and waiting areas

What you need

• Hospitality
• Front office
• Reservations
• Any graduate