Hostess

About the role

All members of the Food & Beverage Department are responsible for ensuring that visitors to the hotel are delighted by the quality, creativity and variety of our food and beverage offerings. Within that, the server is one of the most important positions for influencing guest satisfaction. It is crucial that all Team Members extend service in a professional, friendly, courteous, efficient and timely fashion.

What you'll do

• Please note that this is not an exhaustive list of everything that needs to be done
• Work as a team with colleagues in all departments, to ensure timely service and a smooth running operation
• Understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming
• Check out with your Supervisor before leaving your station or the floor for any reason
• Follow all safety policies to ensure a safe work area

What you need

• Guest service
• SOP writing
• POS
• Hospitality
• Any graduate