HR Helpdesk Agent – 436497 (Mumbai) | 436498 (Bengaluru)

Gratitude·Remote

Pay not statedJunior levelFull-timeRemote

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About the role

These queries should be managed in the specified time and with mandated level of accuracy with focus on first time closure.This role requires mandatory periodic rotational shifts on 24/7 basis5 days Work from office is mandatory requirement of the role.Formal Education & CertificationGraduate in any disciplineBasic computer knowledge required (MS- Office Applications)Proven ability to adapt to new tools by applying logical approachWork experience as per the job grade.Typing speed of 30 wpm with…

What you'll do

Provide HR Helpdesk support to the Employees, Line Managers, Vendors and 3rd partiesEnsure call details are logged in the ticketing tool with proper notesEnsure data…