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The role involves resolving queries related to HR policies, employee data, payroll, benefits, learning and development, and time and attendance while maintaining service quality, data privacy and first-call resolution.Key ResponsibilitiesHandle Tier 1 HR helpdesk queries through international voice support and follow established procedures and knowledge-base guidelines.Resolve employee queries related to HR policies, payroll, benefits, employee data, learning and development, and time and…
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