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HR Helpdesk Team Lead

Gratitude·Mumbai

Pay not stated6–10 yrsFull-time
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About the role

The role requires strong international voice experience, people management, HR Operations knowledge, stakeholder management, and expertise in SLA, quality, and performance management.Key Requirements6–10 years of overall experience in International Voice Process – Mandatory.Minimum 2 years of team handling and stakeholder management experience – Mandatory.US Voice Process experience – Mandatory.Prior experience in HR Helpdesk / HR Operations support.Hands-on experience handling Tier 1 HR queries…

What you need

  • 6–10 yrs of experience
  • HR operations
  • HRMS
  • Performance management
  • Voice process
  • MIS reporting
  • Excel
  • Any graduate

Good to have

  • SOP writing
  • Data privacy
  • ServiceNow
  • PowerPoint
  • Workday

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