HRSC Team Lead

About the role

Role Purpose - To manage end-to-end identity verification operations by coordinating candidate-facing activities, verification workflows, investigation processes, vendor interactions, exception management, and audit compliance. The role serves as a critical link between candidates, verification vendors, HR teams, and internal stakeholders to ensure timely, accurate, and compliant identity verification outcomes

What you'll do

• Track pending, incomplete, and expired verification requests
• Follow up with candidates to ensure timely completion
• Link & Workflow Management Manage expired, failed, or unused verification links
• Regenerate and resend verification requests when necessary
• Maintain candidate verification records and status updates

What you need

• 3–8 yrs of experience
• Excel
• Vendor management
• Data analysis
• Customer service
• Documentation
• Coordination
• Any graduate

Good to have

• HR operations