Hybrid Cloud L2

About the role

It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. The candidate will provide expert level assistance directly to Customers, Partners, TEC engineers, Field CEs, Escalation engineers and Resellers/VARs.

What you'll do

• Respond to service, product, technical, and customer relations questions on subjects such as features
• Participate in Knowledge creation and management activities
• Asses and appreciate technical issue as well as customer’s business impact and communicate appropriately with the customer
• Deliver internal trainings and tech-share sessions as needed
• Good understanding on Operating systems, Virtualization and Networking

What you need

• Networking
• Any graduate