Immediate Require General Manager - Hotel Industry @ Vanastalipuram

About the role

The General manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. He / She should be an ambassador for the brand and your hotel. Responsible for managing the Hotels management team (HOD's) and overall hotel targets to deliver an excellent Guest experience.

What you'll do

• Oversee the operations functions of the hotel, as per the Organizational chart
• Hold regular briefings and meetings with all head of departments
• Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards
• Lead all key property issues including capital projects, customer service and refurbishment
• Handling complaints, and oversee the service recovery procedures

What you need

• SAP ABAP
• Customer service
• Mainframe
• SOP writing
• Financial reporting
• B.Tech or B.E.