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Implementation Analyst

Jio Haptik·Mumbai

Pay not statedJunior levelFull-time

Read from the company's own careers page; you apply on their site.

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About the role

What do we want to accomplish and why we need you? Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India’s AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms including Gartner, G2, Opus Research & more.

What you'll do

  • Working with PMs to map solutions for projects that solve customer's business goals, keeping the user experience at the centre of the thought process
  • Managing client communications for project updates, clarification calls, daily scrum calls
  • Leading the projects end to end right from Solutioning to go live
  • Assisting the QA in testing the bot to debug and fixes the issues raised

What you need

  • Any graduate

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