Implementation Project Manager

About the role

As a Project Manager at UptimeAI, you will lead the end-to-end execution of customer implementation projects, working side by side with our Technical Consultants and offshore teams. You’ll own timelines, scope, communications, and coordination across global stakeholders to ensure our customers go live successfully—on time and with measurable value.

What you'll do

• Own the project plan for each customer implementation—from kickoff through go-live and early value realization
• Partner with the Technical Consultant to coordinate discovery, handoffs, testing, and deployment
• Drive internal and customer-facing project meetings, track decisions, and follow up on action items
• Manage project risks, escalations, and cross-functional dependencies
• Provide clear, proactive communication to customers and internal stakeholders on status, timelines, and next steps

What you need

• 5–9 yrs of experience
• Stakeholder management
• Project management
• Problem solving
• Any graduate

Good to have

• Process improvement