Implementation Senior Analyst

About the role

The Senior Analyst is responsible for leading complex, customer-facing technical projects from discovery through delivery. This role partners closely with clients and internal teams to define scope, shape implementation strategy, manage day-to-day execution, and ensure successful outcomes across multiple concurrent initiatives.

What you'll do

• Lead end-to-end technical projects, including discovery, scoping, planning, execution, testing, implementation, and post-go-live support
• Own customer-facing project conversations, including strategy sessions, status updates, risk management discussions, issue resolution
• Drive project scoping and strategy by translating customer needs into clear requirements, timelines, deliverables, and execution plans
• Manage day-to-day project operations, including timelines, dependencies, action items, escalations, and cross-functional coordination
• Partner with clients and internal stakeholders to align on goals, priorities, assumptions, and implementation approach

What you need

• 5–9 years in data & business analytics
• SQL
• Python
• Excel
• Customer success
• Reconciliation
• Data analysis
• B.Tech or B.E. or B.Sc or BCA

Good to have

• JIRA
• Salesforce