Implementation Specialist

About the role

Springer Nature’s Group Publishing Operations team (GPO) performs and oversees manuscript screening operations across Springer Nature's journals portfolio. GPO also manages the various peer-review systems used by authors, editors and reviewers as part of submit-to-accept processes.

What you'll do

• Gather system requirements from publishers, editors and service providers
• Set up, maintain and administrate peer review systems
• Conduct presentations and training sessions for internal and external stakeholders
• Ensure quality of article-level activities and act as an escalation point for individual journals
• Develop and maintain relationships with stakeholders (Publishing, Editorial, Production, Technology & Operations staff, as well as external editors, reviewers

What you need

• PowerPoint
• Excel
• Process improvement
• Problem solving
• Any graduate

Good to have

• Business analysis
• Project management
• Data analysis