Implementation Success Manager - Expense

About the role

The Implementation Success Manager (ISM) is an experienced, hands-on project manager who owns the end-to-end delivery of AppZen Expense Audit and Card Audit implementations. You will run multiple single- and multi-country implementations simultaneously – from kick-off through design, configuration, integration, testing, go-live and hypercare – managing scope, schedule, risk, quality and stakeholders.

What you'll do

• Manage the end-to-end deployment of the solution (across all modules, functionalities, integration points, and people/change management topics in scope)
• Build trustworthy relationships to communicate and work effectively with customers, internal teams, and stakeholders
• Oversee global/regional TE policy or template development if multi-country deployment and in program scope in case of EA implementation
• Study the AP process and map it to the ecosystem of the Autonomous AP solution
• Drive the requirement gathering and documentation

What you need

• 8–14 yrs of experience
• Business analysis
• Stakeholder management
• Project management
• Change management
• Machine learning
• ERP
• Any graduate

Good to have

• Accounts payable