Implentation Consultant

About the role

This role supports customers and stakeholders primarily during U.S. business hours. Participation in after-hours support rotations and select holiday coverage may be required based on product, region, or business needs.

What you'll do

• Develop, execute, and oversee complex implementation project plans tailored to enterprise clients
• Lead cross-departmental collaboration, maintaining accountability across internal teams and stakeholders
• Provide in-depth client training and strategic guidance on maximizing product utilization
• Conduct data-driven QA testing, troubleshoot configurations, and ensure delivery excellence
• Analyze client-specific program data to inform implementation strategy and identify optimization opportunities

What you need

• 2–4 yrs of experience
• Excel
• Project management
• Data analysis
• Power BI
• CRM
• JIRA
• Any graduate

Good to have

• HTML