In - Store Sales Executive - Delhi ( Rohini, Gurgaon, Jankapuri, Indirapuram)

About the role

The In-Store Technical Support & Customer Experience Executive is the on-ground face of Onsitego inside partner retail stores. This role is responsible for enabling customers on newly purchased devices, resolving first-level technical issues, driving after-sales attachment (warranties and care plans), and ensuring a frictionless post-purchase experience that builds customer trust and repeat business.

What you'll do

• Customer Enablement & Technical Support
• Perform first-time setup of smartphones, tablets, laptops, and printers (OS setup, apps, data transfer, basic configuration)
• Diagnose and resolve first-level hardware and software issues at the store. ducat customers on correct usage, care, and common failure prevention
• Register devices for warranty, protection plans, and service support
• After-Sales Revenue & Conversion

What you need

• 1–5 yrs of experience
• Sales
• Customer service
• POS
• MIS reporting
• SOP writing
• Data privacy
• ITI or Diploma or Class 12

What you get

• ₹2 L–₹4 L a year