Incident Management Lead

About the role

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation!

What you'll do

• Validates operational & technology risk incidents reported and reviews the details of the incident provided
• Facilitates analysis on the root causes of incidents and coordinates with relevant stakeholders for investigation as necessary
• Supports incident investigation by joining briefing and war rooms as needed
• Liaises with different business units in understanding and remediating incidents to improve the overall risk health and control environment
• Monitors committed action plans that will address incidents reported and propose process/control improvement as needed

What you need

• Internal controls
• Risk management
• Accounting
• Statistics
• Reporting
• B.Com