Incident Management Lead

About the role

The Incident Management Lead is responsible for overseeing operational and technology risk incidents across the organization. The role ensures that incidents are properly investigated, root causes are identified, and action plans are implemented to strengthen controls and reduce business risks. This role also works closely with different stakeholders and provides incident reports and updates to senior management.

What you'll do

• Responsible for overseeing operational and technology risk incidents across the organization
• Review and validate operational and technology risk incidents reported by different business units
• Facilitate root cause analysis and coordinate investigations with relevant stakeholders
• Support incident investigations, including participation in briefing sessions and war rooms when needed
• Work closely with business units in resolving incidents and improving the overall risk and control environment

What you need

• 2–5 yrs of experience
• Internal controls
• Risk management
• Accounting
• Statistics
• Root cause analysis
• Compliance
• B.Com