IND-Analyst_Content Oversight_UGC_Ratings

About the role

As an Analyst – UGC, you will independently manage User Generated Content operations and support key UGC strategic initiatives. The role requires strong ownership and accountability, with the ability to drive deliverables with minimal follow-up or intervention. Demonstrate strong comprehension, communication, and executive presentation skills to effectively articulate findings and recommendations.

What you'll do

• Independently manage day-to-day UGC activities/ticketing & resolve assigned issues within defined SLAs
• Demonstrate strong ownership and accountability, driving assigned deliverables with minimal follow-up
• Proactively communicate progress, risks, blockers, and dependencies to relevant stakeholders
• Perform quality checks and audits to ensure process accuracy and compliance
• Leverage AI tools, including ChatGPT and Custom GPTs, to support analysis, reporting, and productivity

What you need

• 2–5 yrs of experience
• Power BI
• SOP writing
• MBA or BBA