India - Hyderabad - Aiviq - Senior Data Platform Support Analyst

About the role

We are looking for a Data Platform Support Analyst to join our team, supporting and maintaining our Azure Data Platform ecosystem. This role requires experience in Azure SQL, Azure Data Factory (ADF), and Synapse Analytics , along with exposure to Snowflake . You will work closely with data Architects, data engineers, and customer services team to ensure the reliability, performance, and security of our data platforms.

What you'll do

• Handle incident management, root cause analysis, and implement preventive measures
• Ensure adherence to Data Platform Support SLAs and KPIs , proactively monitoring and responding to incidents
• Monitor and maintain Azure SQL databases , ensuring optimal performance and availability
• Provide support for Azure Data Factory (ADF) pipelines, troubleshooting failures and optimizing workflows
• Maintain and troubleshoot Azure Synapse Analytics , including serverless and dedicated SQL pools

What you need

• 5–9 yrs of experience
• SQL
• Python
• ETL
• Spark
• Snowflake
• Azure Data Factory
• Any graduate

Good to have

• Azure
• Terraform
• PowerShell
• Root cause analysis
• CI/CD
• ITIL