Infor WFM Functional Consultant

About the role

Infor workforce Management (WFM)-Key word to be searched upon, legacy name is work brain, Proficiency in Java J2E , Groovy-Technical (Code Logics, Customization)-Technical Functional- configuration support of timesheet, Payroll,

What you'll do

• Participate in the full lifecycle of an AMS project including, System enhancements, Support and Maintenance, in adherence to Service Level Agreements
• Work on Incident Management activities like Incidence logging, Triage, Tracking and Resolution on severity basis
• Participate in requirement gathering for identified changes (small and medium enhancements) based on Request for Change documents
• Work with IT Service Management (ITSM) tools like ServiceNow for Level based (L1, 2 or 3) support
• Maintain and monitor data conversion assigned activities during all phases of project

What you need

• 5–9 yrs of experience
• SQL
• Reporting
• Java
• MS Office
• ITIL
• ServiceNow
• Any graduate

Good to have

• JavaScript
• Root cause analysis
• Business analysis
• Test cases
• PowerPoint