CCE
Career Site·Hyderabad
- Can I apply
- Needs Diploma · 1–2 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Career Site's site: account needed, ~10–15 min
Early: posted 1 h ago on their own site
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About the role
You’ll answer questions, resolve issues, and provide a helpful, professional experience on every call.ResponsibilitiesHandle inbound and/or outbound customer calls in English.Understand customer needs and resolve queries clearly and efficiently.Follow call-handling procedures, quality standards, and compliance requirements.Record customer interactions accurately in the required systems.Meet agreed targets for call quality, customer satisfaction, and productivity.Escalate complex issues to the…
What you need
- 1–3 yrs of experience
- Voice process
- Any graduate
Good to have
- Customer service
- Customer handling
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