IT Business Analyst

About the role

You join a small, cross-functional product team of business analysts, testers and developers. Together, you work in an agile setup with short sprints and collaborate with users and stakeholders across divisions.

What you'll do

• We run the Dynamics 365 Customer Service solution across Sandvik Coromant and our sister divisions
• Working closely with users and stakeholders, you explore needs, analyze usage and help determine what the team should develop next and why
• You belong to a cross-functional product team and collaborate throughout the full delivery process
• Work with users and stakeholders across divisions to understand their needs, processes and underlying challenges
• Explore new Dynamics 365 capabilities, test AI agents and create small proofs of concept

What you need

• Business analysis
• Data analysis
• Microsoft Dynamics
• B.Tech or B.E.