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IT Helpdesk - L1/L2/Lead Engineer

Teleperformance (TP)·India

Pay not statedSenior levelFull-time
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About the role

The IT Helpdesk Technician ensures request management within guidelines/goals established by SOW or IT Helpdesk Team Leader. Direct contact through inbound or outbound calls, chat or back office interactions on all available channels, with a constant motivation of identifying, understanding and solving requester needs.

What you need

  • Voice process
  • Any graduate

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