IT Release Manager

About the role

As a Release Manager, you will own the end-to-end release lifecycle -- from planning through to post-deployment review -- ensuring best practices and governance are upheld across all application deployments and service introductions into production. You will collaborate closely with development teams, operations, project managers, and business stakeholders to maintain a reliable and efficient release cadence aligned with agile delivery.

What you'll do

• Operate and manage the end-to-end Release Management process for all major deployments, ensuring adherence to the Release Management Standard
• Act as the focal point for major releases into the production environment, including coordination and support outside business hours when required
• Develop and maintain the Release Calendar in collaboration with development teams, operations, project managers, and stakeholders
• Establish and maintain mechanisms for reporting on release progress and ensuring all release gate criteria are met prior to deployment
• Act as primary point of contact for all production release and change requests; assess and present requests for CAB meetings

What you need

• 5–9 yrs of experience
• ITIL
• ServiceNow
• B.Tech or B.E. or B.Sc or BCA

Good to have

• CI/CD
• AWS
• Docker
• Kubernetes
• Azure
• Claims processing