Clearance Administrator
Fedex·Mumbai
- Can I apply
- Open to any education · Junior level
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Fedex's site: account needed, ~10–15 min
Early: posted 2 h ago on their own site
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About the role
The IT Service Desk Analyst is responsible for providing exceptional technical support and assistance to end-users. This role involves troubleshooting issues related to Google Workspace and ensuring a seamless user experience. The ideal candidate will possess strong communication skills and a solid understanding of Google Workspace administration.
What you'll do
- Provide first-level support for IT-related issues via phone, email, and chat
- Troubleshoot and resolve issues related to Google Workspace applications
- Document and track support requests in the ticketing system
- Assist in the onboarding and offboarding of users within Google Workspace
- Collaborate with other IT teams to escalate and resolve complex issues
What you need
- 2–8 yrs of experience
- Troubleshooting
- Ticketing tools
- Any graduate
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