IT Solution Expert - Patient Services APAC 1

About the role

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimageable with us.

What you'll do

• Implement and integrate new technologies to support and expand Salesforce Service Cloud and connected third-party applications
• Lead end-to-end implementations of Salesforce Service Cloud and Marketing Cloud across multiple countries in APAC, ensuring regulatory and program compliance
• Provide strategic guidance on PSP matters across multiple workstreams, including SDLC, development best practices, testing methodologies, governance
• Review code developed by team members; provide mentorship and hands-on technical leadership to ensure code quality and maintainable solutions
• Drive adoption of CI/CD pipelines and release management tools (e.g., Copado, Gearset); promote agile delivery frameworks to streamline releases

What you need

• 5–9 yrs of experience
• Stakeholder management
• Salesforce
• Agile
• Process improvement
• CI/CD
• REST APIs
• B.Sc or B.Tech or B.E. or BCA or MBA

Good to have

• CRM
• ERP
• ETL
• Data privacy