IT Solutions Specialist

About the role

Are you passionate about driving value from enterprise applications and service management platforms? You will be a key member of the Productivity Applications Team, providing subject matter expertise across ServiceNow products and services.

What you'll do

• Provide subject matter expertise and product ownership across the ServiceNow platform and associated productivity applications
• Take ownership of selected products and services within the ServiceNow portfolio, ensuring they continue to meet business requirements and deliver value
• Identify and develop short-term enhancement opportunities that improve the functionality, performance, and adoption of ServiceNow services
• Monitor ServiceNow product developments, roadmaps, and best practices through active engagement with the ServiceNow Community and vendor resources
• Collaborate with internal stakeholders to understand requirements, drive service improvements, and support business objectives

What you need

• ServiceNow
• Any graduate

Good to have

• Business analysis
• ITIL
• Portfolio management
• Agile