IT Specialist

Lumilens·Bengaluru

Pay not stated5–8 yrsFull-time

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About the role

The ideal candidate balances strong hands-on desktop support skills with foundational cloud and network competencies and communicates effectively with both technical and non-technical stakeholders.

What you'll do

Provide L1/L2 desktop support for Windows 10/11 and macOS across the Singapore office
Laptop provisioning, imaging, configuration & lifecycle management (Windows & Mac)
Troubleshoot hardware, software, peripherals, printers & AV equipment
Manage software installations, patch management & OS updates
Support onboarding & offboarding — device setup, account creation & asset handover

What you need

5–8 yrs of experience
ServiceNow
Office 365
Azure
Intune
EDR
Ticketing tools
B.Tech or B.E. or Diploma

Good to have

ERP
ITIL
JIRA
TCP/IP
Freshdesk
PowerShell

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