IT Support Executive - Bhiwadi (Rajasthan)

About the role

The IT Support Engineer will be responsible for providing end-to-end technical support for all plant-level IT systems including production floor equipment, hardware, network infrastructure, shop-floor applications, and user devices. They will ensure high system uptime, timely troubleshooting, preventive maintenance, and adherence to IT standards, while supporting day-to-day operations critical to manufacturing continuity.

What you'll do

• Provide first-line and second-line support for desktops, laptops, printers, scanners, handhelds, PLC-connected systems, and production terminals
• Install, configure, and maintain Windows OS, industrial applications, and security software
• Support MES, SCADA/HMI interfaces, SAP/ERP access, and shop-floor automation devices
• Troubleshoot connectivity between OT (Operational Technology) and IT systems
• Coordinate installation, updates, and patching for plant-critical applications

What you need

• 2–5 yrs of experience
• Active Directory
• Hardware
• Troubleshooting
• Windows
• TCP/IP
• Firewalls
• B.Sc or B.Tech or B.E. or BCA

Good to have

• CCNA
• Preventive maintenance
• SCADA
• PLC
• SAP
• ERP