IT Technical Engineer – Application & License Management (R&D and Engineering Applications)

About the role

We are looking for an IT Technical Engineer – Application & License Management to manage and support the R&D and Engineering (I2M) applications landscape, including software development tools, CAD, CAE, and other engineering productivity applications.

What you'll do

• Manage the lifecycle of R&D and Engineering applications, including installation, configuration, deployment, upgrades, patching, maintenance, and retirement
• Support application packaging, software distribution, migrations, upgrades, and technology refresh activities
• Monitor application availability, and performance to ensure reliable application services
• Manage incidents, service requests, problems, and changes in accordance with ITIL processes and agreed service levels
• Perform application testing, validation, and post-deployment verification

What you need

• 2–5 yrs of experience
• ServiceNow
• ITIL
• Dashboarding
• Power BI
• Linux
• Preventive maintenance
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Python
• Shell scripting
• SQL
• PowerShell
• SOP writing