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JC Field Engineer_DET

Reliance Jio·Chakan, Pune

Pay not stated0–2 yrsFull-time
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About the role

Monitor Network and Service touch points of given work area in NOC. Raising alerts within team in case of any threshold crossing alerts Monitor TT alerts and addressing basic L1 issues Coordinating with Circle for Fibre, Utility and other issues Ensure customer problems are resolved as per the TAT and SLA.

What you'll do

  • Monitor Network and Service touch points of given work area in NOC
  • Monitor Dashboards and Performance KPIs
  • Monitor TT alerts and addressing basic L1 issues
  • Coordinating with Circle for Fibre, Utility and other issues
  • Ensure customer problems are resolved as per the TAT and SLA

What you need

  • 0–2 yrs of experience
  • MIS reporting
  • Any graduate

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