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JC Home Connect Master Supervisor A & B

Reliance Jio·Gwalior, Madhya Pradesh

Pay not stated5–8 yrsFull-time

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About the role

Source and train technicians by teeing up with target colleges Conduct classroom and on the job trainings for technicians Mentor and guide technicians to enhance productivity Ensure zero defect execution of home connect activity Drive home connect installation and fault repair related SLA Ensure adherence to processes as per company defined SLAs

What you'll do

  • Source and train technicians by teeing up with target colleges
  • Conduct classroom and on the job trainings for technicians
  • Mentor and guide technicians to enhance productivity
  • Ensure zero defect execution of home connect activity
  • Drive home connect installation and fault repair related SLA

What you need

  • 5–8 yrs of experience
  • Communication
  • B.Tech or B.E. or Diploma

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