JC Senior Digital Repair Specialist

About the role

Ensure availability and manage upgrades or terminations Conduct initial training, reskilling, upskilling, and periodic Track KPIs and performance metrics of partners and technicians Take corrective actions based on evaluation outcomes Guide and support issue resolution within TAT to ensure customer Conduct audits, inventory reconciliation and FTTx device inspections

What you'll do

• Ensure availability and manage upgrades or terminations
• Conduct initial training, reskilling, upskilling, and periodic
• Deliver hands-on field training through OJTs
• Track KPIs and performance metrics of partners and technicians
• Take corrective actions based on evaluation outcomes

What you need

• 2–4 yrs of experience
• CRM
• Reconciliation
• Diploma