Jira Cloud Administrator / Support Specialist (Mid-Level / Senior)

About the role

Jira Cloud Administrator / Support Specialist (Mid-Level / Senior) at Rohde & Schwarz GmbH & Co. KG. Administer, configure, and maintain the Jira Cloud platform to ensure stability, scalability, and high performance.

What you'll do

• Administer, configure, and maintain the Jira Cloud platform to ensure stability, scalability, and high performance
• Manage projects, workflows, issue types, screens, fields, schemes, and permissions across multiple teams and business units.Provide 2nd and 3rd level support for…
• Troubleshoot platform and configuration issues, perform root cause analysis, and implement sustainable fixes
• Design and optimize Jira workflows, automation rules, and governance models to support agile and ITSM processes
• Collaborate with stakeholders to gather requirements and translate them into effective Jira configurations and solutions

What you need

• JIRA
• Azure
• Root cause analysis
• IAM
• REST APIs
• Confluence
• Any graduate