Jr IT System Administrator

About the role

We transform the way organizations work, compete, and grow. Recognized on the Inc. 5000 list of fastest-growing companies in the US, Peloton is one of the most respected and fastest-growing global Oracle consulting firms, delivering Advisory, Consulting, and Managed Services to leading organizations across many industries, including Retail, Financial Services, Manufacturing, Consumer Packaged Goods, and more.

What you'll do

• IT Operations & Support
• Manage day-to-day IT support operations for India-based employees
• Ensure timely resolution of incidents, service requests, and escalations with a strong focus on user satisfaction
• Establish and maintain IT service delivery standards, SLAs, and best practices
• Monitor support trends and proactively identify opportunities for improvement

What you need

• 2–5 yrs of experience
• Office 365
• Windows Server
• Hardware
• Troubleshooting
• Windows
• IAM
• Any graduate

Good to have

• Performance management
• ERP