Key Account Manager

About the role

Key Account Manager at cargo-partner. Responsible for managing one or more identified customer accounts and be the single point of contact for the customer within the company Organization.

What you'll do

• Responsible for managing one or more identified customer accounts and be the single point of contact for the customer within the company Organization
• Responsible for delivering the budgeted revenues and gross margins through deep selling and cross selling of products/services to the customers
• Be the first point of contact for –
• Agreeing on the scope of services and the KPI’s for measuring the quality of service delivery
• Having a clear SOP drawn up for each service and having the same signed up both by the product heads as well as Customer

What you need

• 10–18 yrs of experience
• Negotiation
• Customer service
• Warehouse operations
• Cross-selling
• SOP writing
• MBA