Key Account Manager (E-Commerce)

About the role

The Key Account Manager (E-commerce) is responsible for driving online sales, brand visibility, and customer experience across LUXASIA’s e-commerce channels, including brand.com, marketplaces, and key retail partner platforms. This role leads commercial planning, campaign execution, platform optimization, and cross-functional coordination to deliver sustainable growth for prestige beauty brands in line with business objectives.

What you'll do

• Own e-commerce sales performance and deliver against monthly, quarterly, and annual revenue targets
• Build and execute commercial plans across direct-to-consumer and marketplace channels
• Manage online assortment, pricing, promotions, bundles, and launch calendars in alignment with brand strategy
• Monitor sales, traffic, conversion, AOV, and other performance metrics to identify growth opportunities and risks
• Drive sell-out through effective campaign planning, trading actions, and demand generation

What you need

• 5–8 yrs of experience
• Sales
• CRM
• Google Analytics
• Looker Studio
• Channel sales
• Customer service
• B.Com or BBA

Good to have

• Salesforce
• Shopify
• Performance marketing
• SEO
• CRO
• Internal controls