Key Account Manager – Enterprise Sales (Delhi)

About the role

We are looking for a high-performing Enterprise Sales professional with experience in SaaS, HR Tech, Martech, Loyalty, Rewards, Employee Engagement, or CX solutions. The role involves driving new business while maximizing revenue from existing enterprise customers through cross-sell and upsell opportunities across Xoxoday's product suite.

What you'll do

• Manage and grow a portfolio of strategic enterprise accounts, ensuring high customer satisfaction and retention
• Build strong relationships with key stakeholders, including CHROs, HR Heads, Marketing, Sales, CX, Procurement, and business leaders
• Develop account growth strategies to maximize revenue and achieve expansion targets
• Conduct regular business reviews (QBRs), identify customer needs, and propose value-driven solutions
• Own renewal conversations and negotiate commercial agreements to improve customer lifetime value

What you need

• 5–7 yrs of experience
• Sales
• SaaS sales
• Negotiation
• CRM
• Employee engagement
• Cross-selling
• Any graduate

Good to have

• Customer success