Key Accounts Operations-Manager (MG2)-Revenue Department-Distribution and Aftermarket Business Unit-Mumbai

Kirloskar Oil Engines·Mumbai

Pay not stated8–12 yrsFull-time

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About the role

Single-point coordination between customers, field teams, revenue/commercial teams and internal stakeholders. Senior-level engagement and relationship management with key customers Ensure timely execution of contractual commitments, service deliverables and customer requirements. Monitor contract performance, SLA adherence, revenue realization and outstanding issues.

What you'll do

Ensure timely execution of contractual commitments, service deliverables and customer requirements
Monitor contract performance, SLA adherence, revenue realization and outstanding issues
Drive resolution of customer escalations through effective cross-functional coordination
Prepare and present key account performance updates, MIS and management reviews
Coordinate with leadership on critical customer matters and strategic account requirements