Knowledge Coordinator - Intermediate Document Control Support

About the role

The Knowledge Coordinator manages content feedback and documentation requests from intake through closure. This role combines request coordination, stakeholder communication, light content editing, workflow administration, and basic AI-assisted process improvement to help keep knowledge and support content accurate, useful, and current.

What you'll do

• Coordinate with content, product, support, translation, and technical teams to clarify requirements, track progress, and escalate delays or priority issues
• Perform light editing of knowledge articles, support documentation, metadata, process instructions, templates, and workflow content

What you need

• 1–3 years in operations
• Coordination
• Documentation
• Process improvement
• Any graduate