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L2 Engineer NOC Enterprise

Reliance Jio·Mumbai

Pay not stated5–8 yrsFull-time

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About the role

controllers, access points (APs) etc. using NMS/EMS tools on 24x7 2.Detect, triage and resolve WiFi connectivity, coverage, roaming and authentication issues within defined SLAs. 3.Handle escalations from L1 and perform root-cause analysis on 4.Execute configuration changes and firmware upgrades on WLAN

What you need

5–8 yrs of experience
ITIL
TCP/IP
Ticketing tools
ServiceNow
Troubleshooting
Root cause analysis
B.Tech or B.E. or Diploma

Good to have

CCNA
Networking

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