LCMS Field Service Engineer

IN00 Agilent Technologies·Hyderabad

Pay not stated4–7 yrsFull-time

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About the role

Provides Technical & application services & support to external customers and Agilent customer engineers. This includes reactive and pro-active actions that result in a timely and cost-effective problem resolution with the objective to meet contractual agreements. May support third party products and occasionally visit customer sites.

What you'll do

Perform Installations, Preventive Maintenance, Repair, software & hardware IQ OQ on Agilent products
Deliver customer education courses on-site as well at COE labs
Respond promptly to related customer queries & help in prompt resolution of customer escalations
Training of internal & external team and provide technical support
Participate in programs to stimulate demand for all Agilent range of products/services and ensure timely and proper execution of those programs