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Lead Administrator L1

Wipro·Bengaluru

Pay not stated5–8 yrsFull-time
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About the role

The purpose of this role is to resolve high-priority incidents through advanced troubleshooting, ensure SLA compliance, analyse system performance trends, and create mitigation measures by collaborating with internal and external stakeholders.

What you'll do

  • Nexthink administration and operational support
  • NQL query development and troubleshooting
  • Dashboard and investigation development
  • Remote Action development using PowerShell
  • Endpoint analytics and troubleshooting

What you need

  • 5–8 yrs of experience
  • Troubleshooting
  • Root cause analysis
  • PowerShell
  • Any graduate

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