Lead Administrator (Tools & Automation)

About the role

Work with the tools administration staff, CMDB administrator and Configuration Manager to optimize the rules relating to infrastructure discovery, reconciliation jobs and promotion of the updates to the Golden or Production Data set of the CMDB Expand the functionality, scope and accuracy of the CMDB by analyzing the feedback from operations staff

What you'll do

• Help the Configuration Manager in identifying the Management information that should be useful for planning technology and architecture refresh projects
• Obtain the baseline documentation of the Process and Tools including additional other documents as signed off and approved by the authorized customer representatives
• Follow formal version and change control methods as agreed with the customer representatives
• Host the read-only versions of the released documentation at the designated secure
• Simplify process documentation in order to make it easily understandable for operations staff at the point of use

What you need

• ITIL
• Test cases
• Reconciliation
• Any graduate